Privacy Policy

Effective Date: 2025/3/23

1. Introduction

Welcome to Shanashel! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our real estate application ("App"). By using the App, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information:

  • Name, email address, phone number
  • Location data (if permitted by the user)
  • User profile information (if applicable)

2.2 Non-Personal Information:

  • Device information (e.g., model, OS version)
  • App usage data and analytics
  • IP address and cookies (for website users, if applicable)

3. How We Use Your Information

  • To provide and improve our services
  • To facilitate property listings and transactions
  • To personalize your experience
  • To ensure security and prevent fraud
  • To comply with legal obligations

4. Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share data with:

  • Service providers assisting in app functionality (e.g., payment processors, analytics providers)
  • Legal authorities if required by law
  • Business partners (with user consent)

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

6. User Rights & Choices

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of certain data processing activities
  • Disable location services at any time

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences through your device settings.

8. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through the App or other communication methods.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Shanashel Support Team
Email: info@shanashel.com
Phone: +9647800557700

By using Shanashel, you acknowledge that you have read and understood this Privacy Policy.